This Sunday night Johnathan Slayd (George's client) sends an email to George Taylor regarding a cash he needs.
In the morning George Taylor checks his email, reads Jonathan request and responds that it can be done, asking whether Jonathan prefers same day payment with fees or next day without fees.
Jonathan sees the email and responds that next day is fine.
George receives confirmation and gives instruction to Sophia to transfer the payment as per Jonathan's request.
Sophia receives instructions from George to manage a payment for Jonathan Slayd. Sophia checks the time. It is already 10am and she knows the cut-off time is 2pm with Powerwrap so she still
has time.
Interaction with Powerwrap
Sophia locates the account details from her copy of the onboarding documentation, as she knows the Powerwrap system requires to provide the exact details.
Sophia logs into Hive, raises a new request and select the "Payment to nominated account".
Sophia selects Jonathan Slayd's portfolio and fills in the form using the details related to the nominated bank account and submits the request.
Sophia sees the confirmation that it has been lodged successfully.
Sophia gets a notification
that the ticket is closed so she assumes that is done. She confirms to George that the payment request was successful.
George contacts Jonathan to let him know that the fund has been transferred.
Jonathan can see the money in his bank account.
Sophia can see the payment in the cashbook the following business day
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